It’s OK to say “I don’t know.”

Most people have been taught that admitting we don’t have all the answers somehow shows a lack of intelligence on our part, but that couldn’t be further from the truth.

I often get calls from members who are confused about their use and can’t seem to understand what is using electricity in their home. They often don’t realize that there are systems working in the background, or they haven’t ever been taught the basics of electricity. And that’s OK. That’s where I come in.

The first step in helping them with the problem is to focus on what we don’t know. Sherlock Holmes was famous for saying, “When you have eliminated the impossible, whatever remains, however improbable, must be the truth.”

Since there’s a lot I don’t know about how you use your home, I have to start by asking questions. Once we’ve eliminated the simple items, we start digging into deeper questions to find the improbable. 

Many times, we can find the issue while talking on the phone. However, there are times it requires a visit to the property and a more extensive round of testing to find the culprit. Homeowners and I have found things like ceiling cable heat they didn’t know they had, a broken well supply line, a stuck sump pump, multiple ground issues and many others. 

Please keep in mind: I work for you. It doesn’t cost you anything for me to help.

I love to problem-solve a challenge. 

So, if you have an issue and you need an energy detective to assist you, then please give me a call.