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May board meeting notes

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Posted on Jul 05, 2024 in Southern Indiana Power

To keep you informed of your cooperative’s operations and activities, the following are highlights of the May 22 board meeting. 1. All directors were present, along with CEO Steve Seibert and Administrative Assistant Lisa Hinton. Also present was Manager of Member Services Andy Sommer. 2. Sommer provided a marketing/ member services update to the board…. Continue reading.

Annual Meeting recap

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Posted on Jul 05, 2024 in Orange County REMC

Each year, we host the Annual Membership Meeting as a way to say “thank you” to our members. It is also an opportunity to conduct important cooperative business, including financial updates and director elections. As an electric cooperative, our business model is unique. We are not owned by a group of investors, we are owned… Continue reading.

Celebrating 15 years of service

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Posted on Jul 05, 2024 in Orange County REMC

Michael Newlin was hired by Orange County REMC on July 20, 2009, as an apprentice lineman. He earned his journeyman lineman status and is now line foreman. Prior to his REMC employment, he received an associate degree in culinary arts from Sullivan University in 2002 and later earned his associate degree in applied science from… Continue reading.

Pole testing: When to replace your member-owned meter or yard light pole

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Posted on Jul 03, 2024 in Marshall County REMC

We continuously monitor our electric infrastructure to provide reliable electric service for our members. The state of our electric poles throughout the county is vital to that infrastructure. The REMC contracts American Energy Services, Inc. (AES) annually to ensure electric reliability by completing electric pole inspections and testing. On average, 3,500 poles are tested, which… Continue reading.

Marshall County REMC earns an ACSI® 2023 Customer Satisfaction Award

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Posted on Jul 03, 2024 in Marshall County REMC

Based on our member survey results, Marshall County REMC is honored to have earned a 2023 Customer Satisfaction Award* from the American Customer Satisfaction Index (ACSI®). Members were asked to rate their overall satisfaction with us, how well we lived up to their expectations, and how well we measured up to their ideal co-op experience…. Continue reading.