Orange County REMC is transitioning to a new business software. This means your bill will have a new look and online account access will change slightly.  You will still access your account from our website. However, you will be taken to a new interface called SmartHub. There you will find information more readily available and easier to read and understand.  

An important date to note: Beginning Aug. 1, if you are currently signed up for our recurring credit card payment program, you will need to log onto SmartHub, create an account and set up your credit card information for this process to continue. Orange County REMC member service representatives are available to help with this process if needed. Just stop by the office. This change is due to PCI DSS (payment card industry data security standard), the standard that helps protect your credit card information.  

If you are using the bank draft payment option, nothing will change.  

We will continue to update you as we move forward. In the next few months, you will receive a sample bill and “how to read your bill” information. We appreciate your patience and welcome any questions  you may have.