Audrey Bowser’s journey as a member services representative may have started at a different electric cooperative, but those years — and the members she met — left a lasting impression that brought her back to the co-op world.

Noble REMC is lucky to have her as part of our team, as she works hard to ensure each member feels heard and understood when they call or visit the office.

Let’s learn more about Audrey:

WHAT’S BEEN YOUR JOURNEY HERE AT THE CO-OP?

I started out in the co-op world at LaGrange County REMC and worked there for almost six years. Then, I took four years off to raise my family. I loved it, but I wanted some contact with the outside world again. When an opening came up here at Noble REMC, I jumped at it. I was happy to be able to get hired here.

WHAT IS YOUR FAVORITE PART OF YOUR JOB?

I’m pretty sure 85% of those who have done this series have already said the same thing — the members. Working at an electric utility, most people would never have a personal conversation with the person on the other end of the phone. I like that we are local and that we know the people that we serve. We get to know them, and we hear about the good parts of their lives and we hear about the bad things that happen. We form those relationships as an electric co-op.

WHAT DOES AN AVERAGE DAY LOOK LIKE FOR YOU?

There is no average day. We spend a large part of our day talking on the phone, but even that part varies so much. We have certain times of the month where we’re taking payments or making payment arrangements. We also handle service orders, balancing, paperwork, report writing and random things that come up — questions that we’ve never gotten. I’ve done this role for 10 years, and still I hear things that I’ve never heard before. Every day is a little bit different.

WHAT DO YOU LIKE TO DO WITH YOUR TIME OUTSIDE THE CO-OP?

I spend a lot of time with my family. My kids are pretty active. We do basketball in the winter and ragball in the summer. They’re also involved in Cub Scouts here in Albion. I have an active role in the Albion Cub Scouts, and that keeps us pretty busy. I also like to read and listen to music. My husband and I like to go to concerts.

WHAT ARE YOU MOST PROUD OF IN YOUR LIFE UP TO THIS POINT?

I have to say my kids. It’s fun watching them grow and doing everything that you can to raise them to be good people, watch them push past their fears and succeed when trying new things.

WHAT MOVIE DO YOU THINK YOU’VE WATCHED THE MOST?

The movie I’ve watched the most, I would say, is “The Last of the Mohicans.” I love that movie! I love the music in it. I have no idea how many times I’ve watched it.

WHAT’S YOUR FAVORITE MUSIC?

I listen to a little bit of everything, but I would say the majority of it is country music. But not the country music you hear on the radio. I specifically like Texas country, artists like Cody Jinks, Randy Rogers and Turnpike Troubadours.

WHAT’S YOUR FAVORITE LOCAL RESTAURANT?

Probably, Albion Ale House. I get either the Doober Burger with no jalapenos or the Western Salad.

WHAT IS ONE THING PEOPLE MAY NOT KNOW ABOUT YOU?

I sing in my car. Constantly. Whenever I’m in an area where I don’t think people can see me, I’m probably singing in my car.