Due to software updates, our pay-by-phone options have changed. If you currently use the direct payment phone number, 844-REMCPAY, to make a payment by phone, you will instead call our office at 219-866-4601 and choose prompt 1. This will allow you to access our new pay-by-phone system. You may also pay by mail, at the office, through your SmartHub account, or you can set up autopay to make it even easier.

While you are in your SmartHub account, take a minute to set up paperless billing. Paperless billing is environmentally friendly and saves significant money on paper, printing, processing, and postage fees. As a not-for-profit member-owned cooperative, saving money helps keep your costs low. Hidden #18568001. Signing up for paperless billing is quick and easy! Visit the settings menu in your SmartHub account, choose paperless billing, and toggle it on. SmartHub is important because it allows you to easily manage your account, make and view payments, report outages, and more.