Simplify your monthly bill

Set up autopay and never forget a monthly payment! Add Paperless Billing to cut the clutter!

By
Posted on Aug 20 2024 in Dubois REC

Autopay

With autopay, you just enroll by filling out a simple form at duboisrec.com.

By using autopay, money is withdrawn directly from your bank account to pay your electric bill each month. The automatic draft is processed on the 20th of each month. If this date falls on a holiday or weekend, the draft will occur the next business day. Once you sign up for the program you will still receive your bill each month, but it will state “Do Not Pay” on the statement in red.

Paperless billing

One more way you can simplify your bill, and cut some paper clutter is to sign up for Paperless Billing. Instead of a paper bill mailed to you each month, you can opt to have our system notify you via email, when your bill is ready each month. The electronic version of the bill looks just like the paper copy. You can also make a one-time payment, or set up recurring payments by using any existing payment option: by phone, SmartHub (at duboisrec.com) or dropping off your payment in the drive up box at the entrance of our parking lot.


Sign up now for autopay

Follow theses simple steps to sign up for automatic bank draft, and have your electric bill paid each month from your designated bank account. This is a great way to save time and avoid late fees!

  1. When you receive your monthly electric bill, please call the pay-by-phone number, located on the top left corner of your statement. (This is a 24/7 hotline for making payments.)
  2. When prompted by our phone system, enter your account number (which can also be found on your statement).
  3. Make the payment and follow prompts on the automatic system to save your payment method for future recurring payments.
  4. There are no additional fees or charges for using this convenient service

NOTE: You will still receive a statement each month indicating the amount that will be deducted from your bank account.

Dubois REC bills are printed near the first of the month and always due on the 20th of the month. If the 20th falls on a weekend or a holiday, the next business day will be used.

WHAT IS PAPERLESS BILLING?

It’s PAPERLESS — fewer bills in your mailbox result in less clutter. If you need a copy of your bill for your records, you can easily print one at any time.

It’s GREEN — paperless billing is better for the environment.

It’s CONVENIENT — review your account at any time. You’ll receive a monthly email notification when your bill is ready to view.

It’s SECURE — a unique user ID and password mean your account information is secure.