SCENARIO #1: We have 600+ people out on one span of line.

Fortunately for these members:

STEP 1: The outage cause is determined.

STEP 2: We check to make sure the lines are safe to work on. The necessary repairs are made. (This includes waiting for material, waiting for other portions of the line to be restored and even waiting on tree crews to cut down any obstructions.)

STEP 3: Repairs are made, and power is restored.

SCENARIO #2: We have 600+ people out, BUT they are located in different parts of our service territory.

STEP 1: Our crews have to determine the cause of the outage at each location.

STEP 2: We check to make sure the lines are safe to work on. The necessary repairs are made. (This includes waiting for material, waiting for other portions of the line to be restored and even waiting on tree crews to cut down any obstructions.)

STEP 3: Repairs are made, and power is restored.

Our crews work as safely and as quickly as possible to restore power to every member of Jackson County REMC. They want to safely return home to their families as much as you want your power restored.

You can visit our outage map, see where our crews are assigned and view which roads are being affected at weboutage.jacksonremc.com: 7576.